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Customer Care

Signed up with us? Have a question?

Go through our FAQs under your profile (top right corner of your screen under an icon with the initial of your first name)
Still have a question: chat with our Muzigal support using the messenger icon

Write to us at [email protected]

Haven’t signed up with us yet?

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Reach us with any query at [email protected]

Frequently Asked Questions

You can book your free trial class in just three clicks

  • Step 1 - Select the book free trial button on the teacher’s profile page
  • Step 2 - Sign up upon prompt and select the subject and level
  • Step 3 - Select the time slot from your teacher’s calendar

We offer a no obligation free trial class which is absolutely free to get to know your teacher. We don't ask for any payment for this.

You can go to your teacher’s profile and click on the book class button and select the subject/level and number of classes. We offer 5 to 20% off, if you book more than 8 classes.

You will receive an email and a text reminder at the time of your booking, 24 hours and 1 hour before your class start time along with a link that takes you to step by step by video instructions. You can log into your Muzigal account and use the "Join Class" button that will appear as soon as your teacher Initiates the classroom set-up minutes before the lesson start time. You don’t need to enter an id or password to enter the video class room.

Yes, under Find A Teacher option, use the filter Learn Music Theory - Formal Curriculum. You will be matched with teachers who are qualified to teach you staff notation and help you with Trinity, ABRSM or RockSchool examinations or even Indian classical diplomas such as BA and MA qualifications

Yes, we welcome all age groups and levels on our platform. We suggest children to start learning music as early as 3 years, mostly vocal classes to begin with as that lays a strong foundation.

Yes, once signed up you will be able to call and message teachers from our app.

We use a secure payment gateway Razorpay which is of international repute. All your payments are secure and safe on Muzigal platform.

All Muzigal Teachers are background verified and vetted teachers so you can be rest assured of the safety of your or your children. We in app messaging , call and video call so you don’t have to exchange contacts or share your social media or any other apps with the teacher ensuring classes happen at a highest professional standard.

Go to Find A Teacher and use the search criteria to find teachers best matched to your instrument, skill level, mode of learning and your preferred language. Unlike classified listings where merit badges are earned through paid subscriptions at Muzigal we are a free to sign-up platform for teachers however we are a true democratic platform where all teachers are onboarded and promoted purely based on their merit and student reviews ensuring the best outcomes every time for the students

You can reach our customer care number on whatsapp from the footer section of the website , or from the menu icon on the top left corner of the website or from the app.

We offer free teacher replacement and will immediately find another teacher for you and you should be able transfer balance classes to a new teacher.

Planning to learn music?

Limited by the learning opportunities in your neighborhood? A student looking for online music classes? Want to learn to play or sing your favorite songs? Wish to study a full course in music with theory but cannot find one online? How about learning from the finest music teachers, professional musicians, performing artists or legends you love?

Check us out - Download the app to Learn

PlaystoreApp Store

Planning to learn music?

Limited by the learning opportunities in your neighborhood? A student looking for online music classes? Want to learn to play or sing your favorite songs? Wish to study a full course in music with theory but cannot find one online? How about learning from the finest music teachers, professional musicians, performing artists or legends you love?

Check us out - Download the app to Learn

PlaystoreApp Store