How many trials can I take for a specified instrument?
You can book a maximum of 3 trials for a specified instrument under different teachers in a month.
Can I book just one class?
There is a minimum limit of 4 classes that you can book on Muzigal. We have different exciting packages designed to suit your learning needs. You can select these when you click on Book Now while selecting a class.
How can I book more sessions from the same teacher?
If you are content with the lessons being provided by a teacher, you can book more sessions with him/her by going to the My Learnings page and clicking the option of Book Sessions
Teachers choose the durations for lessons they want to offer. Currently all our session durations are at 40 mins per session. In future, we intend to provide more options and a filter that shows you teachers who offer varied lesson duration options.
How do I start my lesson?
You will receive a reminder 24 hours and 1 hour before your lesson starts, with a unique link to the session. You can use this link to join the lesson, or you can go toMy Learnings page and use the "Join Class" button that will appear as soon as your teacher Initiates the classroom set-up minutes before the lesson start time.
What is the cancellation and rescheduling policy for lessons?
Cancellation of lessons is possible with 24 hours prior notice to the teacher. You also have the option to reschedule instead of cancelling the lesson by looking at the teacher's calendar and rescheduling it to a convenient time slot by using the 'Class scheduler' under theMy Learnings page. You can reschedule a maximum of 3 classes per month.
How do I reschedule a class?
Log into your account and first go to My Learnings page and then after cancelling your class, click on Schedule Class. Next use the Scheduler to reschedule your class. If you need to reschedule a lesson, please do so at least 24 hours before the scheduled lesson time so that your teacher will not be inconvenienced. It is also recommended that you send a short message to your teacher explaining the circumstances behind the rescheduling.
Are there any free lessons that I can get with Muzigal?
There will always be free lessons posted by our Muzigal teachers in the form of video lessons. However to fulfill your long term aspiration of learning music systematically, you will need to sign up for paid classes sooner or later. Follow us onFacebook,Instagram,Youtube, and our Facebook Community to stay updated with the latest information on free lessons, offered both on social media within the app.