How to book a free trial class?
You can book your free trial class in just three clicks
- Step 1 - Select the Book Free Trial button on the teacher’s profile page
- Step 2 - Sign up upon prompt and select the subject and level
- Step 3 - Select the time slot from your teacher’s calendar
Do I have to submit my credit card details to secure my free trial class?
We offer a no-obligation free trial class which is absolutely free to get to know your teacher. We don't ask for any payment for this.
I'm satisfied with my trial class, how do I book more classes?
You can go to your teacher’s profile and click on the Book Class button and select the subject/level and number of classes. We offer from 5 to 20% off- if you book more than 8 classes.
You will receive an email and a text reminder at the time of your booking, 24 hours and 1 hour before your class start time along with a link that takes you to step by step video instructions. You can log into your Muzigal account and use the "Join Class" button that will appear as soon as your teacher initiates the classroom set-up minutes before the lesson start time. You don’t need to enter an id or password to enter the video classroom.
Does the student get formal training and certification by learning on Muzigal?
Yes, under the Find A Teacher option, use the filter Learn Music Theory - Formal Curriculum. You will be matched with teachers who are qualified to teach you staff notation and help you with Trinity, ABRSM or RockSchool examinations or even Indian classical diplomas such as BA and MA qualifications.
Is Muzigal open for learning for all age groups and levels of learners?
Yes, we welcome all age groups and levels on our platform. We suggest children start learning basics of music as early as 3 years old, mostly vocal classes to begin with as that lays a strong foundation.
Can I call and message my teachers?
Yes, once signed up you will be able to call and message teachers from our app.
Is my credit card or debit card payment secure through your platform?
We use a secure payment gateway Razorpay, which has international repute. All your payments are secure and safe on the Muzigal platform.
How does Muzigal enhance security and privacy for students for online classes?
We do the background verification and proper vetting of our teachers before their onboarding. You can be assured of that aspect. We provide in-app messaging, call and video call options so you don’t have to exchange contacts or share your social media or any other apps with the teacher ensuring classes happen at the highest professional standard.
How do I choose my teacher and how does Muzigal ensure teacher quality?
Go to Find A Teacher and use the search criteria to find teachers best matched to your instrument, skill level, mode of learning and preferred language. Unlike classified listings where merit badges are earned through paid subscriptions, at Muzigal we are a free to sign-up platform for teachers. However, we ensure a truly democratic platform where all teachers are onboarded and promoted purely based on their merit and student reviews, keeping in mind the best outcomes for the students.
How do I reach out to Customer Care?
You can call or send a text on WhatsApp on 1800 123 7066 for domestic students and +1 (832) 965-0330 for international students.
Also, you can chat with the Muzigal support on the web portal or the mobile application.
We are happy to help.
What if I don't like the teacher after booking my classes?
We offer free teacher replacement and will immediately find another teacher for you and you should be able to transfer your balance of classes to a new teacher.